Dear All,
we are using openfire 3.9.3 and HP servicemanager, we integrated HPSM with MS Lync using openfire,
but when i start communicate from HPSM to Lync users,lync agent is stopped abnormally and not able to chat with lunc users,
when i check logs in lync agent folder, it has only below information,
LyncAgent - LyncAgent is starting up....
LyncAgent - LyncAgent is starting up....
LyncAgent - LyncAgent is starting up....
and from windows task manager, lyncagent.exe process keeps on suspending and running, because of this lync agent, we are not able to communicate with lync users,
Kindly let me know how to troubleshoot this issue, i have no idea on this openfire tool, we are new to this tool.
Thanks,
Jagan